Subscription Plans
Find the right amount of room for your Auras and understand how billing works.
Last updated: September 2026
Overview
Every Aura plan belongs to one account. Choose a plan based on how many Auras, connected senses and messages you need. Starter is free and does not require a credit card.
Plan Comparison
Monthly plan prices and included allowances:
| Feature | Starter | Personal | Family | Business |
|---|---|---|---|---|
| Monthly price | Free | $9.99/month | $19.99/month | $49.99/month |
| Active Auras | 1 | 3 | 10 | Unlimited |
| Stored Auras, including inactive | 3 | 15 | 50 | Unlimited |
| Included messages per billing period | 150 | 1,500 | 3,000 | 8,000 |
| Senses per Aura | 3 | Unlimited | Unlimited | Unlimited |
| Behavior rules per Aura | 5 | 20 | Unlimited | Unlimited |
All plans can use supported sense types, including personal connections you authorize. Starter allows three senses per Aura. Other plans allow unlimited senses per Aura. Provider availability and connection permissions still apply.
You can export your account data from Settings on every plan.
Messages & Additional Usage
Your Subscription page shows included usage, remaining message credits and any additional usage charges. Included allowances reset at the next billing period and do not roll over.
Family and Business support additional messages at $0.01 each when metered usage is enabled. The total period limits are 6,000 messages for Family and 25,000 for Business. Your spending budget may stop additional usage sooner. Review these controls on your Subscription page before continuing beyond the included allowance.
You can choose to stop at your included allowance or set a budget for additional usage. Where offered, prepaid message packs provide another way to add messages; review the price and quantity shown before purchasing.
Changing Plans
- Open Subscription while signed in.
- Choose a plan and review its price, limits and billing details.
- Follow the payment or confirmation steps shown.
Upgrades require successful payment before the higher allowance becomes available. Review any prorated charge shown during confirmation. Downgrades take effect at renewal; your current allowance remains available until the effective date shown.
Billing & Payments
Open Billing to review your subscription, payment history and available billing management options. Payment details are handled by Stripe. The checkout or billing portal shows the payment methods and amounts available for your account.
If a renewal payment fails, update your payment method promptly. Paid access may continue during a seven-day grace period from the failed invoice's creation date. After that, paid access is restricted until payment is resolved.
Canceling Your Subscription
Open Billing, choose Cancel Subscription and confirm the cancellation. Cancellation takes effect at the end of the current billing period. Paid features remain available until then; your account returns to Starter afterward.
Canceling a paid plan does not request account deletion. You can separately request account deletion in Settings, where the deletion date and cancellation option are shown.
Billing FAQ
Does Family include accounts for other family members?
No. Family increases the capacity of one account. Each person should use their own sign-in.
Does Business include a team workspace or developer API?
The self-service Business plan provides higher account limits. Organization deployments and integration requirements are discussed separately through our enterprise contact page.
How do I ask about a charge or refund?
Contact [email protected] with your account email and the invoice reference. Do not send your password or full payment-card details.